Pine Cone Lumber Co, a reputable brand in the lumber industry, prides itself on delivering top-quality products and excellent customer service. With a mission to provide reliable and sustainable wood materials, Pine Cone Lumber Co has established itself as a trusted name among homeowners, contractors, and builders. Known for its extensive range of cedar and woodworking products, the company has garnered a strong reputation for its commitment to excellence and respect for customer needs. With a team of experienced professionals, Pine Cone Lumber Co ensures that every customer receives personalized attention and guidance throughout their project. Whether it's a small DIY project or a large-scale construction endeavor, Pine Cone Lumber Co strives to be the go-to destination for all lumber and wood-related needs.
Reviews
I used to go to Economy Lumber in Campbell and they are pretty good but often they have recommended me to Pine Cone Lumber when they don't have what I need. So far Pine Cone always has what I need. There yard and store are very nice and the customer service was above and beyond friendly. I highly recommend them. -Anthony
Owner(American Quality Roofing)
It was my first time there. All this time, I did not know it was there. I was really surprised how much stuff was there. The people there were friendly. I called before I showed up. The gentleman was very helpful over the phone. When I arrived, he shook my hand and welcomed me when I told him that it was my first time there.
The sales team was really helpful in explaining to a layman homeowner what the options were with wood varieties and value vs cost. They also helped to make sure I had all the odds and ends to fully complete the project. They also helped with color samples to make the final decision and they do at home delivery, with 1-2 days notice.
Great service!!!!!!
Fair price!
Delivery
Awesome selection
What more could you ask for!
Try to find some good wood siding for the facade of a new house and had no much experience. Glad we went this shop accidentally and got so many help from beginning to the end. All the staff we asked questions seem very happy to help and always patient. A person nicely introduce us all the different option, so that we know cedar/Redwood/ A-rated redwood/Fir/Pine etc. Another salesperson teach us the difference of the interface and how to calculate. All this make the purchase process so easy. Special thanks to Joshua who help us patiently find the pieces we want! Really feel the great spirit of this shop! 5 stars!
Worst return policy I have seen in a long time and quality is not great. I returned 3 items purchased 2 days prior. They inspected them and then wrote up a ticket but didn't process the refund until later. When I looked it up on my credit card account I saw it was short, called them and asked if there was a restocking fee...yes, 25%. Nobody mentioned that to me, they said there is a sign posted but I don't recall seeing one. Also, this place retrieves the material for you, it's not like Home Depot where you pick your own boards. When I got home I found that one redwood 1 x 8 that they gave me was almost completely black on one side. Some other boards are loaded with sap, I wonder if they'll charge me the restocking fee if I try to return them.
I am a newbie into woodworking, and this was my first visit, but Tom Martinez, one of the salesman, helped me a lot. I gave him the picture of what I tried to build, he explained everything to me perfectly. He even went out of his way to walk me to take a look at the woods. He also gave me advices on how to build it too! What a great guy!
We are building a small fence for our front yard. They had a decent selection of cedar and redwood in various grades. The nicest part was the the customer service was great during both visits even though our order was small.
Location
895 E Evelyn Ave, Sunnyvale, CA 94086, United States
Hours
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Monday
07:00 AM - 03:30 PM
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Tuesday
07:00 AM - 03:30 PM
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Wednesday
07:00 AM - 03:30 PM
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Thursday
07:00 AM - 03:30 PM
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Friday
07:00 AM - 03:30 PM
- Saturday Close
- Sunday Close
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